ZestAI Systems
AI Automation

AI that runs
alongside your team.

Custom AI infrastructure integrated directly into your booking and operational systems. Not chatbots — production automation trained on your data and workflow.

Before / After

A single inquiry, two operations.

Without AI infrastructure~ 6 HOURS
  1. · Inquiry lands in shared inbox
  2. · Sales agent checks availability across three tools
  3. · Asks captain for feasibility via WhatsApp
  4. · Manually drafts quote and itinerary
  5. · Copy-pastes brand template, edits in Word
  6. · Sends reply — guest already talking to a competitor
With ZestAI infrastructure~ 90 SECONDS
agent.reply → drafted
├─ parsed: 8 guests · Jul 22–26 · Amalfi
├─ availability: M/Y Selene ✓
├─ itinerary: 4-day route generated
├─ quote: €48,400 + APA
└─ awaiting: human approval

Ops manager reviews, edits one line, hits send. Guest receives a personalized reply before your competitor has read theirs.

Inquiry response

AI drafts personalized replies to inbound leads in your brand voice.

Itinerary generation

Multi-day charter and experience itineraries drafted in seconds, approved by staff.

Back-office automation

Reconciliation, follow-ups, document routing — done without human effort.

Internal AI assistants

Ops assistants that answer staff questions from your own knowledge base.

Signal detection

AI monitors bookings, guests and revenue for anomalies worth acting on.

Human-in-the-loop

Every AI action is auditable, editable and approved by your team.

Workflow

Five steps. One system.

AI is embedded at every stage — not bolted on. Every action is logged, reviewable and constrained by your business rules.

01
Inbound

Inquiry arrives — email, WhatsApp or web form.

02
Enrich

AI parses intent, dates, party size, budget, preferences.

03
Draft

Personalized reply, quote and itinerary drafted in brand voice.

04
Review

Human approves or edits in one click before it goes out.

05
Reconcile

Post-booking: docs routed, calendars synced, follow-ups scheduled.

Ready to modernize your operation?

Book a 30-minute strategy session. We'll assess your workflow and share what a modern system would look like — specifically for your business.

Request Strategy Session